retail
unknown · unverified
- No deployment-specific evidence recorded.
Watch changes · Evidence history · Cited research export · Plan a pilot
Each pillar is scored 0–100 from published specs, then weighted into the HMX. Compare it only with other humanoid robots — each category uses its own reference scales. See the full methodology →
Pepper was the first mass-produced social humanoid (~27,000 units), a wheeled, emotion-reading robot used in retail and hospitality. It moves on three omnidirectional wheels (not bipedal) at up to 3 km/h and was discontinued after Aldebaran's 2025 bankruptcy.
Legacy mentions are unverified. A partnership or announcement is not proof of an active deployment. Evidence labels do not change HMX v2 scoring.
retail
unknown · unverified
hospitality
unknown · unverified
healthcare
unknown · unverified
banking
unknown · unverified
airports
unknown · unverified
education/research
unknown · unverified
Evidence is attached to each value. Robot-wide source links do not verify every field. A source about an older value cannot support the current specification.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Declared shared origins are grouped. Distinct domains and unclassified origins do not establish independent evidence.
No field-specific evidence recorded. This value is unverified at field level.
Pepper is a humanoid robot from SoftBank Robotics / Aldebaran in Japan / France, and it is commercially available. It scores 50.6 on the Humanoid Metric, ranking 75th of 156.
On the leaderboard it sits between AeiROBOT ALICE 4 (HMX 50.7) and Midea Group Mila (HMX 50.4).
Against the 156 humanoid robots ranked, its clearest strength is commercial readiness & deployment (100.0 against a median of 67.0) and its clearest weakness is manipulation & dexterity (3.6 against 41.3).
By the published specifications, it runs longer per charge than 99% of the 68 other humanoid robots publishing a runtime (12 h), is lighter than 90% of the 115 other humanoid robots publishing a weight (28 kg) and is shorter than 89% of the 123 other humanoid robots publishing a height (120 cm).
Its published price of $25,000 is below 55% of the 55 other humanoid robots with a public price.
On autonomy, it has demonstrated autonomy under human supervision, not unsupervised work. 6 deployment claims are on record, none yet backed by a customer, the press or the vendor.
Its specifications carry a high-confidence grade from 3 cited sources, as of 2026-06.
Task capability is not inferred from hardware specifications or general autonomy labels. Find robots for a task →
No task-specific evidence recorded. Capability remains unknown.
Machine-readable: HIS Layer 0 manifest · what's this?
The SoftBank Robotics / Aldebaran Pepper has a published price of $25,000.
Published specifications: speed 0.83 m/s, runtime 12 h, degrees of freedom 20, degrees of freedom per hand 1, height 120 cm, weight 28 kg. Not published: payload.
The SoftBank Robotics / Aldebaran Pepper has demonstrated autonomy under human supervision, not unsupervised work. The grade reflects demonstrations, not marketing claims.
On the HMX, the SoftBank Robotics / Aldebaran Pepper scores 50.6 and the AeiROBOT ALICE 4 50.7. The SoftBank Robotics / Aldebaran Pepper leads on mobility & locomotion, commercial readiness & deployment and ecosystem & viability; the AeiROBOT ALICE 4 leads on autonomy & intelligence, manipulation & dexterity and hardware & engineering.
The SoftBank Robotics / Aldebaran Pepper is made by SoftBank Robotics / Aldebaran, in Japan / France.